NCR Software Specialist (ISS45 v8, ENCOR, mPOS)

Key Responsibilities:

Technical Skills:

• Install, configure, and maintain NCR’s ISS45 v8, ENCOR, and mPOS systems for our clients in the grocery industry.
• Provide technical support and troubleshooting for NCR software issues, including system integrations, database management, and transaction processing.
• Perform software upgrades, patches, and enhancements to ensure the security and functionality of NCR systems.
• Collaborate with internal and external stakeholders to customize and optimize NCR software solutions according to client requirements.
• Develop and maintain documentation, training materials, and best practices for NCR software implementation and support.
• Monitor system performance and proactively identify and resolve technical issues to minimize downtime and disruptions for our clients.

Soft Skills:

• Excellent communication skills with the ability to interact professionally with clients and internal teams.
• Strong problem-solving abilities and a proactive approach to troubleshooting technical issues.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.
• Attention to detail and a commitment to delivering high-quality service and support to our clients.
• Adaptability to changing requirements and willingness to learn new technologies and skills.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in implementing and supporting NCR software solutions, including ISS45 v8, ENCOR, and mPOS.
• Proficiency in SQL for database management and troubleshooting.
• Familiarity with POS hardware and peripherals, including scanners, printers, and payment terminals.
• Experience with scripting languages such as PowerShell or Shell scripting is a plus.
• Relevant certifications such as NCR Certified Sales Consultant (CSC) or NCR Certified Systems Engineer (CSE) are preferred.

Benefits:

• Competitive salary package with performance-based bonuses.
• Comprehensive health benefits including medical, dental, and vision coverage.
• Flexible working hours with shifts starting from 2 pm to 11 pm, Monday through Friday.
• Opportunities for professional development and advancement within the company.
• A collaborative work culture that values teamwork, innovation, and continuous improvement.

Join Our Team: If you are passionate about NCR software solutions and enjoy providing exceptional service and support to clients in the grocery industry, we want to hear from you! Apply now